Systems

PIE Systems respect your privacy and we are committed to protecting it through our compliance with this Privacy Policy and all applicable laws and regulations. We have created this Privacy Policy to inform you of our policies regarding the collection, use, and disclosure of personal information (also referred to here as “personal data”) as well as the rights and choices you may have associated with that information. For any requests or inquiries in relation to this Privacy Policy, please see the Contact Us section below.

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Applicability and Scope

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This Privacy Policy applies with respect to access to and use of PIE Systems’ internet properties including, without limitation, www.piesystems.net, mobile websites, mobile applications, and any other digital services or properties operated or used by PIE Systems from time to time that link to this Privacy Policy (collectively referred to as the “Site(s)”). It is an integral part of the agreement between you and us concerning the use of the Site(s).

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The websites that are owned and operated by PIE Systems may contain links to digital properties that are owned and operated by other companies. This Privacy Policy does not apply to websites and services that are owned and operated by unaffiliated third parties.

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If you do not agree with our Terms of Services or this Privacy Policy, please discontinue use of our Sites immediately.

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This Privacy Policy applies also to our processing of personal data of our business contacts, (potential) customers and (potential) suppliers, including people providing services to us through third parties such as outsourcing or recruitment entities.

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This policy explains who we are, why and how we process personal data and, if you are the subject of any of the personal data concerned, what rights you have and how to get in touch with us if you need to. It explains the rules applicable to processing of personal data by the PIE Systems in business, commercial and marketing relations.

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Variances to this policy may apply to regulate the processing of personal data in accordance with specific local laws, where they exist. 

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Glossary – Basic Concepts

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Personal data / personal information – all information related to you that we process. For example: first name, last name, e-mail address, telephone number, information about your professional experience, etc.

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Processing – all activities performed in regard to your personal data. For example: collecting, retaining, updating, sending messages to you, deleting data.

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GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

 

UK GDPR – GDPR incorporated into law in the UK as amended by the Data Protection, Privacy and Electronic Communications (Amendments, etc.) (EU Exit) Regulations 2019.

 

CCPA – California Consumer Privacy Act of 2018.

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Whose Personal Data Do We Process

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We may process personal data relating to you if:

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• You are our prospective or actual customer, supplier or person providing us with services through a third party.

• You are someone (or you work for someone) to whom we want to advertise or market our services.

• You work for a customer or a supplier of ours, or for someone who uses our services or products developed by us (you are acting on behalf of one of the persons/entities mentioned above, e.g. as its employee or associate).

• You are interested in our activities (e.g. as the media).

• You are our employee, contractor or have expressed an interest in working for us.

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Information We Do Not Collect – Children

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We do not knowingly solicit data online from or market to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information without parental consent, we take steps to delete such information.

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Information We Collect

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We may process personal data relating to you that we have either obtained from you, or from somewhere else. Therefore, your personal data can be processed:

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• when you have provided us with your personal data through various communication channels (e.g. by sending an inquiry/ offer via e-mail, telephone or form on our website);

• when signing or performing a contract, including when your personal data have been disclosed to us as a contact for the purpose of execution of a contract;

• when we have obtained your personal data from other sources (e.g. from a company that is our contractor/ client, during events, or from publicly available sources/ websites).

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Information You Voluntarily Provide to Us

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The scope of personal data we process depends on the information that is vital for a given relationship – it primarily encompasses content of documents, our communication, along with other information we have obtained from publicly available sources (e.g. LinkedIn). Personal data relating to you that we process may include in particular:

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• Your name,

• Information regarding professional activity, including who you work for, and your job function or department, qualifications and information regarding services you are providing to us.

• Your address, phone number, email address or other contact details (these details may relate to your work or to you personally, depending on the nature of our relationship with you or the person that you work for).

• Information about you that you give us by communicating with us by phone, by e-mail, via our website, via social media or otherwise. It includes information you give us or that we obtain when you use our website, attend or subscribe to our events, supply us with goods or services, enquire about our services, place an order, enter a competition, promotion or survey, or contact us to report a problem, or do any of these things on behalf of the person that you work for.

• Information relating to transactions with us involving you or the person that you work for (for example, details of products developed by us or services that we have supplied to, or obtained from, you or the person you work for).

• Information about events to which you or those related to you are invited, and your personal information and preferences to the extent that this information is relevant to organizing and managing those events (for example, your dietary requirements).

 

Your submission of personal data is voluntary, but sometimes it may be necessary e.g. to conclude or execute a contract, to respond to your query or to communicate with you.

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Information We Collect Automatically

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Information that we automatically obtain from you when you use our website, including:

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• technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

• information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call us or social media handle used to connect with us.

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Information We Collect from Other Sources

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Other information relating to you which is necessary for us to process in order to enter into or perform a contract with you or the person that you work for (for example, right to work information, information obtained from credit references agencies and vendor screening suppliers, where this is necessary to enable us to carry out appropriate checks in relation to contracts with you or someone you work for or are otherwise related to).

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Where legally allowed, some information we collect is from unaffiliated sources, including in some cases information that is publicly available, provided by or purchased from marketing business intelligence partners, or present on social media platforms.

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Cookies and Similar Technologies

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We may use a variety of technologies to collect information about your device and use of our Sites. These technologies include first- and third-party cookies and web beacons. Most web browsers can be programmed to accept or reject the use of some or all of these technologies, although you must take additional steps to disable or control other technologies.

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Cookies – Our use of cookies to process personal data is explained in our Cookie Policy, which you should please read.

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Interest-Based Advertising – Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI), both of which maintain websites where people can opt out of interest-based advertising from their members. To opt-out of website interest-based advertising provided by each organization’s respective participating companies, visit the DAA’s opt-out portal available at http://optout.aboutads.info/ or visit the NAI’s opt-out portal available at http://optout.networkadvertising.org/?c=1.

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Residents of the European Union may opt-out of online behavioral advertising served by the European Interactive Digital Advertising Alliance’s participating member organizations by visiting https://www.youronlinechoices.eu/.

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To opt-out of data collection for interest-based advertising across mobile applications by participating companies, download the DAA’s AppChoices mobile application opt-out offering here: https://youradchoices.com/appchoices.

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Do Not Track – Some newer web browsers have a “Do Not Track” preference that transmits a “Do Not Track” header to the websites you visit with information indicating that you do not want your activity to be tracked. We currently do not respond to browser “Do Not Track” signals, as there is no standard for how online services should respond to such signals. As standards develop, we may develop policies for responding to do-not-track signals that we will describe in this Privacy Policy.

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Your image

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From time to time PIE Systems may organize or take part in a promotional event, e.g. a conference, fairs, lecture (“Event”), which you may attend as a guest, speaker, host, etc. (“Participant”). Events are usually recorded on videos or photographs (sometimes with a help of third party acting on our behalf), therefore your image, including voice and utterances (“Image”) may be recorded and used, with neither geographical nor temporal restriction, nor with restriction as to the medium and number of copies, for the purpose of sharing information about the Event and for promotional purposes of PIE Systems.

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To the extent permissible by law, participation in the Event is equivalent to each Participant granting free of charge consent to the use and multiple dissemination of their Image recorded during the Event. Such consent may be withdrawn at any time. Where, for the above activities of PIE Systems, the applicable law requires explicit consent of the person whose Image has been recorded, PIE Systems will collect such proper consent from you.

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Please note that if you decide to participate in an Event, your personal data, including an Image, might get published for indefinite period of time on the Internet, in a manner that may allow an unrestricted number of people to view it.

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How We Use Your Personal Data; The purpose of processing

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We process your personal data for the following purposes:

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• To enter into, and to perform, contracts with you or the person that you work for.

• To: provide services to customers, obtain goods and services from suppliers and manage and administer our relationships with customers and suppliers, where you or the person that you work for may be the relevant customer or supplier of goods or services for these purposes.

• To respond to your query and for the purpose of further contact in this matter.

• To advertise, market and provide information about us or our services.

• To defend against or to make claims.

• To administer our website under our terms and for internal operations, including troubleshooting, and data analysis, testing, research, statistical and survey purposes.

• To improve our site to ensure that content is presented in the most effective manner for you and for your computer.

• To keep our website and other systems safe and secure.

• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising (adapted to your preferences).

• To make suggestions and recommendations about services that may interest you or the person that you work for and subject to your stated preferences, where relevant.

• To comply with applicable laws and regulatory obligations including to maintain appropriate records, and respond to lawful public authorities’ requests.

• We may process certain personal information in order to fulfill any other business or commercial purposes at your direction or with your consent.

 

How We Share Your Personal Data

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We may share your personal data, where legally allowed, for the following purposes:

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 (a) When We Work with Service Providers – We may share your information with service providers that provide us with support services, such as website hosting, email and postal delivery, product and service delivery, analytics services, or conducting academic research. We contractually prohibit these service providers from retaining, using, or disclosing your confidential personal information for any purpose other than performing agreed upon services for us.

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(b) When We Work on Business Transactions – If we become involved with a merger, corporate transaction or another situation involving the transfer of some or all of our business assets, we may share your information with business entities or people involved in the negotiation or transfer.

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(c) When Sharing Helps Us Protect Safety and Lawful Interests – We may disclose your information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms or supply terms and other agreements with you; or to protect the rights, property, or safety of PIE Systems, our customers, employees or others. This includes exchanging information with other companies and organizations (including law enforcement bodies) for the purposes of fraud protection and other risk reduction.

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(d) When We Work with Marketing Service Providers – We may share your information with marketing service providers to assess, develop and provide you with promotions and special offers that may interest you, administer contests, sweepstakes and events or for other promotional purposes.

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(e) When You Give Consent – We may share information about you with other companies if you give us permission or direct us to share the information.

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(f) When the Information Does Not Identify You – We may share your information in a way that does not directly identify you, in particular by combining it with similar information about other people and sharing the aggregated information for statistical analysis and other business purposes. For example, we may share information about your use of our Sites.

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Who We Share Your Personal Data With

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Access to your data is restricted to those who need it for the purposes outlined above, and generally they will only have access to that part of the data relating to you that is relevant to the particular purpose concerned.

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We may share your data with duly authorized PIE Systems employees or professionals who assist us in running our business and who are subject to security and confidentiality obligations. Whenever personal data is disclosed to a third party in this way, it will only be to the extent necessary to perform their duties, to perform our contract with you or for the purposes of our legitimate interests.

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We may share your personal data with:

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• any member of our PIE Systems company, which includes our affiliates, subsidiaries, and their subsidiaries;

• appropriate third parties, including:

  1. our business partners, customers, suppliers and sub-contractors for the performance of any contract we enter into or other dealings we have in the normal course of business with you or the person that you work for;

  2. our auditors, legal advisors and other professional advisors or service providers (e.g. entities that help us communicate with our contractors and clients, e.g. they support us in sending e-mails, and in the case of advertising activities – also in marketing campaigns, help us run a website, provide support and operation of our tools and ICT systems, banks, as well as companies that carry out our shipments);

• (in particular in relation to information obtained via our website) our advertisers and advertising networks that require the data to select and serve relevant adverts to you and others; we do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience and subject to the cookie section of this policy;

• analytics and search engine providers that assist us in the improvement and optimization of our Sites and subject to the cookie section of this policy.

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Legal Grounds for Our Processing of Your Personal Data

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The basis on which we process your personal data is as follows (where legally applicable).

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Where it is necessary to obtain your prior consent to the processing concerned in order for us to be allowed to do it (for example, some direct marketing activities), we will obtain and rely on your consent in relation to the processing concerned (see below for how to withdraw your consent to processing).

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Otherwise, we will process your personal data only where the processing is necessary:

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• for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into such a contract;

• for compliance with a legal obligation to which we are a subject; or

• for the purposes of the legitimate interests pursued by us or another person, provided that this will only be in circumstances in which those legitimate interests are not overridden by your interests or fundamental rights and freedoms which require protection of personal data (most situations when we process your personal data in regard to a relationship that we have with the person that you work for will fall into this category).

 

Other applicable legal basis can be mentioned in the country-specific sections below.

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Data Retention

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We process personal data only for so long as is necessary for the purpose(s) for which it was originally collected, after which it will be deleted or archived, unless it is necessary for us to continue to process it for the purpose of compliance with legal obligations to which we are subject, or for another legitimate and lawful purpose.

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The above periods may be extended, if necessary, in the event of any claims and court proceedings – for the duration of these proceedings and their settlement.

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Sometimes your data may be available in the mediums such as the Internet for indefinite period.

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International Transfers of Personal Data

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PIE Systems operates internationally and, therefore, personal data may be processed in countries which may not have data protection regulations as stringent as those in your country. We will transfer such information to third countries in accordance with the applicable privacy laws, in particular GDPR, particularly to each country in which PIE systems conducts business, or has a service provider, for the purposes set out in this document.

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PIE Systems applies all required safeguards, including standard data protection clauses adopted by the relevant data protection authorities. We may also transfer your data to a country that ensures an adequate level of protection according to the European Commission’s decision.

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Security

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We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. All personal data processed by us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website or systems, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

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Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee or warrant the security of your data transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

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You should be aware that other Internet sites that are linked from the Site(s) or from a PIE Systems email message may contain privacy provisions that differ from the provisions of this Privacy Policy. To ensure your privacy is protected, we recommend that you review the privacy statements of these other linked sites, applications or other digital properties.

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Your Privacy Rights and Choices

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To exercise your rights please contact us.

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PIE Systems respects all applicable privacy laws and your rights under the applicable legislation – in particular you can request that we delete your data, or withdraw your consent for personal data processing. You can also opt-out of receiving marketing communication by using the “unsubscribe” link included in the emails we send you, or by contacting us as described below.

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For more details on your rights please see below additional information for the residents of the particular countries and regions.

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Please note that we are legally obliged to confirm your identity before we can process your request, so you may be asked to provide some further information.

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Privacy Policy Updates

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We reserve the right to amend the Privacy Policy at any time, for any reason. The date of the last revision to the Privacy Policy will be indicated by the “Last updated” date at the beginning of this page. We encourage you to look for updates and changes to this Privacy Policy by checking this date when you access our Sites.

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